Using this Manual
Scope of this chapter
This quick guide explains how the manual works.
This manual will be regularly updated to take into account changes in procedure and legislation.
These procedures use the word ‘must’ where the provision is a legal requirement. The word ‘should’ is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.
This manual will be updated on a regular basis and a summary of the changes can be accessed via the 'Amendments' button on the Home page.
This manual is updated every six months. For the details of the latest changes I'm the date of the next proposed update please consult the amendment table.
If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance or contact Fiona Hayward Principal Social Worker. TRIM Practitioner and Coordinator. Fiona.Hayward@wiltshire.gov.uk
This manual contains a local resource section which can be accessed via the navigation bar. If there is a resource that you think should be added talk in the first instance to your manager. The nominated administrator for this area will be able to access online training in the use of the area from tri.x.
This library is populated and maintained locally and not by tri.x.
tri.x will not be responsible for content which is added into this area, and any concerns should be directed to the contact person with responsibility for the procedures.
The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.
There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.
Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.
We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.
We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.
The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Wiltshire Council.
This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.
We have also taken steps to ensure that our site configuration supports the accessibility features of the recommended browsers (see below).
Each browser has different functions, and there is guidance available online about how to use these functions:
Click here to read Guidance on Accessibility Features for Internet Explorer 11
Click here to read Guidance on Accessibility Features for Microsoft Edge
Click here to read Guidance on Accessibility Features for Google Chrome
Click here to read Guidance on Accessibility Features for Mozilla Firefox
Click here to read Guidance on Accessibility Features for Apple Safari
Users can print individual chapters FOR REFERENCE. The whole manual CANNOT be printed out. The manual is updated regularly - therefore hard copies could be out of date.
How to print from your desktop
- Open the webpage in your browser which you want to print;
- In the top right corner of the screen click on: 3 vertical dots in Google, 3 horizontal dots in Bing, 3 stacked lines in Brave and open the print function;
- Enter your printing settings: this will include (i) selecting the printer you want to use; (ii) choosing the page orientation, and (iii) selecting what pages should be included etc.);
- Once everything is set, click "Print."
It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.
Recommended browsers are:
- Internet Explorer 11 (Windows 7, 8 and 8.1);
- Microsoft Edge (Windows 10);
- Google Chrome;
- Mozilla Firefox;
- Apple Safari.
This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device it is possible that the manual will not display correctly.
If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.
The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.
Last Updated: August 27, 2025
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